Chapter 760 What?
Everyone present was very aware of the situation in the hotel.

The problems before them now are not only the loss of customers and the collective resignation of employees, but also the interruption of the supply of drinks and catering utensils.

You know, under the deliberate suppression by opponents in the past two days, many material suppliers have terminated their contracts with Tong Lei.

Nowadays, companies such as Luyao Group are taking frequent actions, first suppressing, and then openly stealing business and poaching, which will inevitably make it difficult for Tong Lei to find partners.

Under such circumstances, if you want to maintain the operation of the hotel, you will inevitably have to spend more money to find partners from other places, or large partners who are not afraid of Luyao Group.

As a result, they now have to take every step carefully, and every penny has to be spent wisely.

After thinking about this, everyone fell into silence, and it was obvious that they had no words to refute Wang Chen.

After a moment, the cook frowned and asked: "If we don't spend money on promotion or recruit employees, how should we deal with this predicament?"

"Yeah, we really don't understand what you said about stopping with silence just now?" The person next to you also asked.

Wang Chen smiled and said: "The so-called braking with silence is a strategy to deal with the outside world. To put it simply, it is what we did before and still do now, giving the outside world the illusion that there is no interference at all.

Internally, we naturally cannot sit still and wait for death. While dealing with the outside world, we must find ways to win over our regular customers.

It costs a lot to attract new customers, but it is much easier to contact existing customers. "

The chef shook his head: "In the past, it was really easy to win back old customers, but now all the old customers have left because of what happened a few days ago, and many of the people who had reserved tables before have even asked to cancel their contracts.

In this case, it may be more difficult to find regular customers than to find new customers, right?After all, some new guests don't know what happened a few days ago. "

Wang Chen smiled and said: "Normally, it is indeed difficult for us to find old customers, but if something they have been waiting for appears in the hotel, wouldn't it solve the problem you are worried about?"

"The long-awaited thing?" The cook thought for a while: "Are you talking about the delicious ingredients that Mr. Tong brought back?"

Hearing this, Tong Lei slapped her forehead: "Look at my brain, I forgot to introduce that Wang Chen is the supplier of those ingredients, and he raised those poultry and fish."

Upon hearing this, everyone present's eyes flashed.

Before, when they saw Wang Chen talking freely, they just regarded Wang Chen as a helping hand invited by Tong Lei.

But I didn't expect that although Wang Chen looked young, he could objectively analyze the current situation, and he was actually the supplier of those delicious ingredients!
So at this moment, everyone's attitude and favorable impression of Wang Chen rose to a new level.

Wang Chen waved his hand and continued back to the topic: "Those things happening now, from a macro perspective, are indeed very difficult and troublesome.

However, if we go back to the roots and discuss the matter, it is not too difficult to solve.

After all, we open restaurants to make profits through customer consumption, and customers come to restaurants to taste delicious food and fill their stomachs at the same time. Of course, some wealthy customers will definitely pay attention to additional services such as service. thing.

But based on these alone, there is no conflict of interest, especially for those old customers. They have come here often before, and they must feel that the service is good and the food is in line with their taste.

Although they have left a lot because of the previous things, I feel that when we make those special ingredients into more delicious food, they will definitely come back to taste it.And if they eat well, they will definitely come back in the future. If they eat poorly, we can only blame our poor cooking skills, but we certainly can’t blame the guests, right? "

The chef nodded and said: "Yes, what you said does make sense, but there were many bosses and other big shots who came to our place for dinner before.

Ordinary regular customers may come back because of the signature dishes, but those bosses who know the inside story may deliberately go against us because they want to curry favor with the Luyao Group, right? "

Wang Chen nodded: "Yes, those wealthy bosses who are related to Li Luyao and others will indeed go to the new hotel of Luyao Group because of this.

However, a restaurant targets the whole society, not just a few individual owners.

If they don't come, we may suffer losses, but it will certainly not be a total loss. After all, we only need to win back a large part of ordinary old customers.

By then, when those old customers are satisfied, they will inevitably bring new customers, and a virtuous cycle will gradually be formed by bringing in the old with the new. By then, the addition of new customers will surely make up for the losses brought to us by the rich. What a loss. "

Hearing this, the chef was silent for a moment, and then gave Wang Chen a thumbs up: "This is really a good move!
Not only can you use your newly created signature dishes to win over old customers, but you can also use old customers to attract new customers. This is much better than deliberately doing publicity. "

Wang Chen smiled: "Of course, if this plan wants to succeed, it will have to rely on the cooking skills of you chefs."

The chef raised his lips and said, "You can rest assured about this. After all, I was the head chef when we tried out the new ingredients. Those delicious ingredients in my hands will only get better and better, and they will never get worse." The worse.”

"This is true at all. It was just a trial of the dishes that made so many customers look forward to it. Now that the cuisine is more proficient, it will definitely get better and better." Tong Lei also said with great interest.

Wang Chen nodded: "In this way, half of the problem can be solved. The next thing to be solved is the supply of employees and drinking utensils."

"Do you have any good ideas in these two aspects?" Tong Lei asked.

Wang Chen thought for a while and said: "It's not that we don't want to hire employees, we have to recruit them in a low-key and slow manner. We can't rush this. If we are really too busy here, you can second a few to your other stores first."

Tong Lei frowned and said: "The performance of other hotels is getting worse and worse. Although there is no collective resignation, there have been several people who have resigned individually in recent days. Secondments are not a problem in a short time, but after a long time, I am afraid it will be too It’s hard to maintain.”

Wang Chen smiled and said: "Let's leave it like this for now. I'll think of other ways to deal with the employees."

"What about the drinking utensils?" Tong Lei asked.

Wang Chen held his chin and thought for a moment, then said, "Was it the manufacturer or the middleman who supplied the drinks and catering utensils before?"

"Of course it's the middlemen, especially for wine. There are many wine brands in each hotel, and it's impossible to cooperate with just one brand merchant," Tong Lei said.

Hearing this, Wang Chen thought about it carefully, then smiled at Tong Lei and said, "If you put it that way, I have thought of a way. Although this method will take a little effort, if used well, it can not only solve the problem of drinks and The method of using dining utensils can even help us save a lot of money!"

Hearing this, Tong Lei suddenly raised her head and asked expectantly: "What can I do?!"

(End of this chapter)

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