Rebirth: Return to 1991 to be the richest man

Chapter 923 It’s completely two different things

What Smith needs to pay attention to now is that the inventory cannot fall below a certain amount.

Once we reach the warning point, we must find a way to stabilize the dealers and deliver goods as soon as possible.

In Chen Jianghai's opinion, the issue of inventory is not a big problem. Quality is the key factor that he attaches most importance to.

Belushi's most important task now is to establish a complete after-sales system like Qiu Hai.

Smith felt a little puzzled when he heard Chen Jianghai say this.

"Chen, shouldn't our most important thing right now be to expand the market?" he asked with a hint of confusion.

Smith believes that only when the market is big enough will it be necessary to establish an after-sales system.

Moreover, it is not so easy to establish a complete after-sales system in Western countries such as the United States.

First of all, it is necessary to spend money, and it is a surprisingly large amount of money.

Hearing what Smith said, Chen Jianghai smiled and said: "Man, we can't just focus on expansion and not pay attention to the market we have already conquered."

If you do this, it's like a bear going to the cornfield to break off the corns, breaking off each one and throwing them away, leaving only one or two corns in your hand.

When the bear is breaking corn, if he can hold a basket in his hand, the final result will be completely different.

What Jiang Hai has to do is to make this basket in advance.

The after-sales system is this basket.

As long as the after-sales system is established and Qiuhai's products have after-sales guarantees in European and American countries, its competitiveness can at least double.

Smith seemed to understand. After thinking for a while, he said worriedly: "Chen, it will cost a lot of money to do this. Have you considered this?"

In order to gain a foothold in the United States, Belushi previously spent 300 million to hire a team of lawyers to litigate the case.

Later, it cost 6000 million US dollars to hire Jackson to shoot commercials.

It is no exaggeration to say that in Smith's view, such an expense is already an astronomical sum.

Belushi's most important task right now is to make profits.

What do businessmen do? Isn’t it to pursue profits?

If Chen Jianghai's request is followed, Belushi will have no possibility of making a profit in the next one or two years.

There was so much money spent in the early stage that Smith didn't even know how long Belushi would have to operate before he could earn back the money.

Chen Jianghai said calmly: "Smith, what we want to make is long-term money, not immediate huge profits. Huge profits will not last long."

Regarding Chen Jianghai's words, Smith could only shrug his shoulders and said with a hint of helplessness, "Okay, Chen, you can always say something that I don't understand at all."

Before Chen Jianghai could speak, he continued: "Although I don't understand, I know what you said makes sense."

These words are convoluted, but it can be seen that Smith really trusts Chen Jianghai and admires him greatly.

Otherwise, he wouldn't have said such a thing.

Chen Jianghai patted the other party's shoulder and said, "Man, do as I say! You will know the benefits of this decision in the future."

"Okay, I'll listen to you."

Then Smith showed a hint of embarrassment, looked at Chen Jianghai and asked, "Chen, how do we start this?"

Establishing a complete after-sales system cannot be completed in a day or two. It is a long-lasting task.

Smith had never done anything in this area before, so now he could only ask Chen Jianghai for help.

"It's very simple. You just need to follow Qiu Hai's previous model. Start with big cities and gradually expand to surrounding areas. We must take one step at a time to improve our service to the best!"

"Not only do we want customers to have trouble finding faults, but our competitors also have trouble finding faults."

Chen Jianghai said unhurriedly.Regarding the after-sales system, Qiuhai has been fully practiced.

Qiuhai's current after-sales system starts from big cities.

After more than two years, most of the provincial capital cities across the country now have Qiuhai directly-operated stores.

Qiuhai's next goal is to find ways to sink into the market and continue to open directly-operated stores to second-tier cities.

First-level direct-operated stores are established in big cities, second-tier direct-operated stores are established in second-tier cities, and so on. In the future, they will be expanded to the county level or even the township level, and finally firmly control the national market.

Such a top-down system can alleviate the problem of capital investment to a large extent.

At the same time, maximum results can be achieved in a short period of time.

After all, having after-sales service and not having after-sales service are completely different things.

Smith's eyes lit up when he heard this. Chen Jianghai's method was indeed very practical.

"Chen, how did you come up with this method? It's really amazing!"

Smith gave a thumbs up and expressed sincere admiration.

Chen Jianghai smiled slightly: "Smith, these are all things left by our ancestors."

Regarding Chen Jianghai's answer, Smith only regarded him as being modest.

Ancestor?
Did you have after-sales service at that time?
After asking Chen Jianghai some relevant questions, Smith finally felt confident.

Seeing Smith like this, Chen Jianghai took a pen and paper and left Chen Xiaolong's phone number with Smith.

"Smith, this is Qiu Hai's after-sales manager in China. If you encounter any problems in the future, you can ask him."

After saying that, Chen Jianghai smiled and handed over the phone.

Smith joked: "Chen, his surname is also Chen, aren't you related?"

Chen Jianghai nodded and said, "Man, you guessed it right, he is my cousin, and his father is my father's biological brother."

The smile on Smith's face suddenly disappeared after hearing this, his eyes widened and he asked: "Chen, are you serious?"

"Really, I don't need to lie to you." Chen Jianghai said with a smile.

Smith gave a thumbs up and said, "Wow, Chen, your family is really amazing!"

In Smith's opinion, Chen Jianghai's cousin is definitely a talent who can accomplish such a thing.

Faced with such compliments, Chen Jianghai smiled slightly and did not answer.

After chatting for a few words, Smith said goodbye.

There was still some time before the dinner in the evening, and Smith wanted to go back and tidy up first.

Before going to the dinner, Chen Jianghai called his family and told them that they would not go home for dinner so that they did not have to wait for him.

At the dinner in the evening, the few people talked about the customs and customs of the two countries and did not talk about business matters.

Jackson and the others have been in China for a while and have been working. Now they are about to return to China, so the topic will naturally be lighter.

Giles is an alcoholic, but as Jackson's manager, he is even playing the role of assistant at the moment. He has been busy for so many days without drinking, and he has long been unable to bear it.

Now that I have the opportunity, I naturally drink heavily and pretend to be drunk before I stop.

Sure enough, with the support of this idea, Giles was already extremely drunk only halfway through the meal.

In this case, Chen Jianghai knew that he couldn't finish the meal.

(End of this chapter)