Rebirth: Return to 1991 to be the richest man

Chapter 920 What's the problem?
"This is my pennant!"

"And mine!"

"mine!"

Seeing Fang Junming take out the banner, the rest of the people also joined in.

Seeing this, Yue Hongsheng quickly called the security guard over and solemnly took over the banners.

Looking at the people with sincere and grateful expressions, Yue Hongsheng felt secretly sad.

He now somewhat understands what Chen Jianghai meant when he said that companies should give back to society.

Yue Hongsheng looked at these people and couldn't say a word for a long time.

Finally, Yue Hongsheng bowed deeply and expressed his gratitude to everyone on behalf of Qiu Hai.

When Chen Jianghai came to the company, Fang Junming and the others had already left.

Originally, Fang Junming wanted to thank Chen Jianghai personally, saying that he would wait for Chen Jianghai to come.

Yue Hongsheng finally persuaded him to leave.

He knew that the big boss kept a low profile and didn't want to cause a fuss.

Fang Junming, who looked disappointed, finally nodded and left.

It is always a pity that I cannot thank Chen Jianghai in person.

He could only pray silently in his heart: I hope that good people will have a safe life.

……

Over the weekend, Chen Jianghai, who was resting at home, received a call from his second uncle Chen Congjun.

As soon as the call was connected, Chen Congjun sounded very distressed, "Jiang Hai, you have to help me, my second uncle."

"Second uncle, what's going on?" Chen Jianghai asked curiously.

Chen Congjun quickly said: "Jiang Hai, I opened the farmhouse in advance as you said, but the business is not very good!"

Speaking of this, Chen Congjun felt extremely uncomfortable.

Poor business means losing money, and now the villagers have some opinions on him.

Before, many people wanted to know what kind of success this farmhouse in Chenjia Village could achieve.

Seeing this now, everyone is laughing at Chen Congjun's jokes.

Chen Congjun, who was so strong, could not bear this, and secretly determined to get this matter done.

Of course, he also has self-awareness and knows that he cannot solve this problem by himself.

If you want to solve this problem, you can only come to Chen Jianghai.

My nephew is smart and has many methods, and since this is a project he has supported with determination before, he will definitely be able to come up with a good way to help solve this problem.

Hearing this, Chen Jianghai couldn't help but frown slightly.

This shouldn't be!
People's living standards have been getting better and better in the past two years. In the form of farmhouses, the business should not be too bad.

"Second uncle, don't be anxious, tell me the situation first."

Chen Jianghai comforted him.

Chen Congjun sighed lightly, and then recounted the situation during this period.

All in all, the farmhouse has been in operation for two or three months.

The mature period of crayfish is usually in July and August, which is the best time to open.

After it opened, a lot of people came at first.

The purpose of their visit is also very simple, they just want to see the hometown of the richest man Chen Jianghai.

At the same time, I heard that there are places to eat, drink, and play here, so I naturally wanted to come and see it.

At first, the guests felt it was very fresh, and there were quite a lot of people coming.

But after a while, the number of visitors gradually decreased.

Up to now, only a few people come every month, and the business is getting worse and worse.

After listening to what Chen Congjun said, Chen Jianghai couldn't figure out what the problem was.

After thinking for a while, he asked: "Second uncle, how do you usually receive guests?"

Hearing Chen Jianghai's question, Chen Congjun asked in confusion: "Just bring them in directly, how can we receive them?" Chen Jianghai couldn't laugh or cry after hearing this. He could roughly guess what the problem was. Where is it?

"Second uncle, they are here to spend money. If you don't do a good job in reception, how can they come again?" Chen Jianghai said helplessly.

Chen Congjun quickly asked: "How should we receive them?"

"It's very simple. First, introduce the situation of the farmhouse to them, and then tell them what there is to play. If it doesn't work, you can also have someone take them to play." Chen Jianghai explained.

Chenjiacun can be said to be the first to try this kind of farmhouse.

Many people have never played this thing, so naturally they don’t know how to play it for fun.

At this time, the staff of the farmhouse should play this role and teach consumers how to play.

If we don't do this, the result will be the same as now and not many people will come back.

Without someone to guide them, tourists will end up ordering crayfish to eat.

As for other things, they don’t know how to play them and can’t find anyone to ask.

If tourists simply want to eat crayfish, there is no need for them to travel so far.

Nowadays, the crayfish from Haidilao is the best. Anyone who wants to eat crayfish should go to Haidilao and eat other things by the way.

The fruit trees and poultry at the farmhouse are not ready yet. It is certainly not cost-effective to travel so far just to eat crayfish.

If you want to attract enough guests, the farmhouse must have many supporting facilities and activities.

Knowing the crux of the problem, Chen Jianghai knew how to solve it.

The method is also very simple, that is, select a few young people and train them carefully.

The content of the training is about eating, drinking and having fun at the farmhouse.

Whenever visitors ask, they must answer immediately.

With a sense of experience, tourists feel that the money is worth spending, and they will consider this place again next time.

The more people come, the better the reputation will be.

When the time comes, the business will be done if one brings ten or ten brings one hundred.

"Jiang Hai, I know what to do. I'm going to do it now."

After listening to Chen Jianghai's explanation, Chen Congjun finally understood where the problem was and said immediately.

Chen Jianghai smiled and said: "Second uncle, you have to remember one thing, that is, farmhouse is a service industry after all, and the service must be done well."

"Serve?"

Chen Congjun was stunned for a moment: "Isn't it enough to train a few young people to come out? Why do you still want to provide this service?"

Chen Jianghai smiled slightly, without any impatience, and gave Chen Congjun a good talk about service.

It's like having two restaurants. The food in one is very good and the food in the other is slightly worse.

When it comes to service, I never care about a restaurant that tastes good. I think the restaurant just needs to cook the food well.

Customers felt that the hygiene in the store was poor, but nothing changed.

If a guest wants to drink tea, he has to pour the water himself.

The guests felt that the weather was hot, but there was no air conditioning.

……

With these experiences, customers will definitely not eat in this restaurant again next time.

As for the restaurants that taste slightly worse, no matter what the customers say, they will remember it.

As soon as a customer feels thirsty when he comes in, a waiter will immediately bring him water.

When a customer wants to order, the waiter immediately recommends the store’s special dishes to him…

With a good experience, customers will choose this store next time.

After listening to Chen Jianghai's words, Chen Congjun said worriedly: "Jiang Hai, do you think the guests will not be willing to come to our place again because of what happened before?"

Chen Congjun's worries are somewhat justified.

After a bad experience in the past, guests are much less likely to want to come back.

(End of this chapter)