It’s no wonder that the response from these users is so huge, it’s really because it’s far from what they expected.
They had seen an advertisement placed by Shining Star Company on the forum before, which stated that when running Crysis smoothly, the expected minimum frame rate must be 30 frames at the highest quality.
After all, this is the performance of Core computers that has been confirmed in the forum.
They only sell it for 4999, which is so cheap.
Your company, Xingyao, is the first echelon in the domestic hardware industry. The computer it makes that claims to run Crysis smoothly cannot have lower frame rates than a Core computer, right?
Otherwise, where would you have the nerve to put out such an advertisement?
But they didn't expect that customer service would give them such an explosive answer.
The lowest image quality can only run at 20 frames, and the highest image quality directly drops to 15 frames?
If there were no Core computers, compared with the appalling performance of flagships of other brands, this would be reasonable, and it would already be a shortcoming.
These users may choose Xingyao flagship computers for this reason.
But now with Core computer gems at the forefront, people can achieve a stable 30 frames in high-definition situations, and even 40 frames in scenes with lower load.
I don’t know how much higher it is than this Xingyao flagship computer!
How can these users accept this?
"Have you grown eyes, or do you still think we have no brains?"
"Can you look at it with your own eyes and tell me, can a shooting game be called smooth play without even thirty frames?"
"How do you manage to be so thick-skinned? Can you put out such advertisements to deceive consumers?"
"I have the nerve to say 20 frames in low quality. We are eager to play Crysis, isn’t it just because the graphics quality is so awesome? If you reduce the picture quality to low quality, half the meaning of playing it will be gone!"
"You really deceived my feelings. I thought a big company like yours could come up with some powerful configurations, but now it seems like this? Don't want to make progress!"
For a moment, a storm of words fell on the heads of Xingyao Company's customer service staff, leaving them stunned.
"No, what's going on?"
A group of customer service staff looked at me and I looked at you, and quickly reported to other departments, especially the technical department.
"Guys, what's going on?"
"We said that our machine can run Crysis smoothly and reported the frame rate, but these customers seem to be very dissatisfied."
"They say this is our level?"
"This confused us all. Is the frame rate of our Crysis really low?"
Faced with this question, the engineers in the technical department categorically denied it with absolute confidence.
"Impossible, absolutely impossible!"
"We were all reminded by Mr. Hou half a year ago that we must specifically optimize the picture characteristics of Crysis."
"In terms of hardware configuration, our flagship is already in the first echelon. Coupled with the targeted optimization done so far in advance, there is no machine on the market that can achieve higher frame rates than ours."
"We will not take this blame."
The engineers in the technical department looked at the sales department with suspicion.
"We think there is something wrong with this pricing."
"Is it too high? It makes customers feel unreasonable, so they find excuses to find faults."
The person in charge of the sales department felt somewhat guilty when he heard this.
Because the big guys in the technical department are all real people, they are the foundation of Xingyao Company, and they are the employees that Hou Yaochen values the most.
As for their sales department, To put it harshly, just look at the pricing of peers.
If the sales are good, the price will be raised. If the sales are not good, the price will be lowered. A junior high school student can do it.
The engineers in the technical department said this, and the head of the sales department also thought it was possible.
"This, our pricing is based on the flagship prices of previous friends."
"But recently, because all flagships are unable to run Crysis smoothly, friends have begun to cut prices. We haven’t started yet."
"For this reason, users may be price sensitive"
"But it doesn’t matter, we have reserved space for price reduction promotions"
"If you don't want the customer service to talk about it, you can reduce it by 500. Oh no, let's reduce it by 300. You can't reduce it too much at one time."
"If it is a flagship, then it must have a flagship price, otherwise the price will drop."
After getting the reply from the person in charge of the sales department, the customer service staff also agreed.
The discount of 300 yuan is quite a lot in normal times. It is good that the new flagship product does not increase in price, but it also reduces the price for you?
Now, these The users must be satisfied and won’t find fault.
So the customer service staff quickly responded to the users who were venting their dissatisfaction.
"Dear customers, after our feedback, we have decided to offer some discounts to our customers."
"The current price of Xingyao flagship configuration is 19,999 yuan, and we can give you a discount of 300 yuan, reducing the price to 19,699 yuan!"
"This opportunity is rare and must not be missed. Customers who are willing to buy should hurry up!"
They thought that such a reply could calm the anger of the users.
But unexpectedly, these customers were laughed out of anger.
Price reduction? The price of a computer worth nearly 20,000 yuan is reduced by 300 yuan. Is this called a discount? Are they really being taken advantage of
?
Damn it!
Core computers have higher performance, but they only sell for 4999, which is less than a fraction of the price of the Star flagship machine.
They don’t buy Core computers, but they buy the Star flagship machine as piglets?
"20,000 yuan reduced by 300 yuan. What the hell do you call this a price reduction?"
"Lower NMLGB!"
"Let the dog eat your conscience!"
"Stupid computer, don’t buy it!"
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