075: Ma Yun asked for help, Su Chen committed murder, and the rich people worked together (please please). In just three or four days, there were 890,000 complaints in the background.
Most of them are complaints about stores not delivering goods.
Some of them are malicious reviews, some are just profit margins, and some are genuine complaints, all mixed together.
There is no way to let the machine screen, which more than doubles the workload of customer service!!!
The people at the tax bureau knew about this, and they felt completely calm. They even wanted to cry a little bit, because they thought about the dark moments a few days ago.
How could they not get there?
The uncomfortable moment has not yet come!
The person in charge of Dimao also looked embarrassed:"Boss, the current customer service is simply not enough, and there are also those who maliciously leave negative reviews just to extort money. What should we do???" We are not talking about those who are trying to make money.
Because the deposit is still the store's money after all.
It's just temporarily placed here at Dimao.
It doesn't matter whether it is taken away by the store or by others. What they want to ensure is that the shops are still open and cannot be taken away by those wooly gangsters..
"this..........."
Ma Yun is just a leader. It's okay to let him make general decisions. Let him handle customer service disputes.
He thinks too much........
"If it doesn't work, find a few temporary workers for the time being, and then let them go after this period of time has passed..."
"this............."
Director Di Mao hesitated to speak.
In the end, I still followed Ma Yun's instructions.
In fact, even if he didn't say it, Ma Yun knew what he wanted to say........
This method treats the symptoms but not the root cause. To really eradicate it, we still have to let the system distinguish those people, who are normal customers and who are deliberately causing trouble. Otherwise, there will be no way to settle claims normally....
After thinking about it, I looked at the messy customer service outside..........
"Su Chen, Su Chen......."
"I really underestimated you."
Ma Yun tapped her fingers on the table, picked up the phone and dialed:"Hello? Help me contact PDD and ask him if I have anything.........."
PDD, who was live broadcasting, suddenly received a strange call.
He is the same as Suchen.
Don't answer calls from people you don't recognize.......
Just when he was about to hang up, a message popped up on his phone: [Don't hang up, this is boss Ma Yunma's number!!! ]
Seeing this sentence, PDD trembled and almost threw his phone away.........
【Don't throw it away. Don't give it to me.........】
【What's going on? Cell phone battery leakage?】
【What tricks are you planning to perform for us? ? ?】
【......................】
PDD didn't even look at the barrage and shouted directly:"Brothers, you may not believe it. The boss of Douyu just sent me a message saying that my phone number belongs to Ma Yun!!!"
"Do you think I will listen or not?"
Listening to the barrage, PDD immediately clicked the connect button and clicked the hands-free button.
"Hello? Is it Boss Ma?"
Soon, a voice that was very familiar to everyone came out of the phone:"It's me, you are the game anchor PDD, hello, I have heard of you a long time ago, you are still on the game national team, right?.........."
"Yes, you're welcome!~~"
PDD smiled very happily.
In this way, the two of them started talking about business nonsense, and Ma Yun said:"Recently, Dimao has been in some trouble. I heard that you are Su Chen, and I want you to introduce him to me.........."
【Damn it?! Real Ma Yun? ? ?】
【Haha, Boss Ma is here to investigate!~~~】
【puff! ~Recently, the cat has been suffering from a headache due to wool plucking. This is because he plans to find the culprit to hold him accountable..........】
【..........................】
PDD would definitely not refuse such a good program effect and immediately made a V call to Su Chen from another mobile phone...........
It got through in a short while
"Sassy pig? Why are you calling me at this hour? ? ?"Su Chen was lying on the bed, looking at the time of eleven o'clock in the evening, rolling his eyes and scratching his head.........
PDD immediately said:"Su Chen, there is a big boss here who asked me to find you. In this way, I will put the two mobile phones together and you two can chat..........~."
After finishing speaking, PDD stood face to face in front of the camera...........
Su Chen was confused and confused. Before he could figure out what was going on, a familiar voice appeared on his phone:"Is it Su Chen? I'm Ma Yun........."
"I am your big..........Cough cough cough........"
Almost swearing, Su Chen coughed to resolve the embarrassment and asked:"Me???"
【Hahahaha, did the expert almost curse just now?!】
【I hear you, absolutely!!】
【Hahaha, that’s so funny. I didn’t expect experts to have such a side. I thought it was all Gu Bo Bu Jing.........】
【Swear it out, this old wall lamp, but the guy who said 996 is our blessing, there is no need to be polite, just scold him like an expert, just scold him!!!!】
【..........................】
Netizens have mixed reviews about Ma Yun, but they all think the program is really effective...........
Even PDD himself was desperately covering his mouth.
The flesh on his body trembled.
Ma Yun was not angry at Su Chen's powerlessness, and simply said:"I have watched the show, and I know what you said in the show. Although there are many problems, I have only one purpose today..........."
"Can you help me solve the customer service problem of Dimao?..........."
Hearing this, Su Chen immediately got up from the boat, took out his ears, and asked in great surprise:"What did you say? I didn't hear clearly............"
Ma Yun repeated again:"Help me solve the customer service problem of Dimao. Because of your method, the customer service is very busy now. There are countless complaints every day. You caused this matter. Please help solve it."........"
"I............."Su Chen rolled his eyes:"This has nothing to do with me, right?.........."
Ma Yun:"Do you need me to play through your method of making money?"
"Okay, okay, you are awesome.........."Su Chen was unable to complain and said into the phone:"There are so many of you, but none of you can think of a solution???"
Ma Yun:"..................."
【Poof, hahaha!~~~】
【Boss Ma was silent!!!】
【It’s really Galen’s whisper, silence + defense!~】
【I seemed to see Xiaosa’s happy smile...........】
【........................】
PDD was laughing so hard that his whole body was trembling. As soon as he let go, his cell phone fell in the middle. The one that Su Chen was connected to happened to be on top of Ma Yun's phone...........
He was so frightened that he quickly picked up the phone and breathed a sigh of relief after making sure that everything was alright.........
The barrage also told him to be careful. If the effect of today's program is ruined, who will be responsible?.........
As soon as she picked up the phone, Su Chen shouted again:"Hello? Talk, the people over there don't have a way???"
Ma Yun saw that she couldn't escape, and said helplessly:"No, they are all dealing with complaints now. , how can you have the energy to care about this?.........."
"Open all the think tanks in your company. What's the use?........"Su Chen curled his lips and said to the mobile phone:"This is not simple. You ask programmers to add a program to the store's backend so that they can blacklist customers. In this way, the blacklisted people will not be able to see their own store, and these It’s okay if no one can place an order..........."
"For such a simple matter, you still need to call me specifically? ? ? ?"
Ma Yun:"..................."
Ma Yun looked at her phone.......
Am I being looked down upon? ? ?
Twice? ? ? (To read exciting novels, go to Feilu Novel Network!)
Ever since Ahri was founded, who dares to despise him? ? ?
Even Ma Huateng and Wang Jianlin, who he disliked, still smiled and chatted when they met, but today they were despised by a boy!!!
Really..........
Ma Yun hung up the phone without even thinking about it........
Let him know his temper[]
At this time, the person in charge of Dimao called:"Boss, it's bad, I bought it on the hot search today, not only are there no fewer complaints, but now there are more!!!"
"The number of complaints has accumulated to 140,000!!!"
"If we continue at this rate, even if our current customer service is running smoothly, we won't be able to finish it in a week!!!"
"It may be scheduled indefinitely in the future, which will be bad for our reputation!!!"
Hearing this number, Ma Yun didn't have an intuitive idea, but the person in charge's next sentence gave him a toothache.........
"I've already thought of a way........."
"You quickly ask the programmers to work overtime and add a function to each store's backend, allowing them to block customers they are unwilling to deal with. The money placed by these people will be automatically refunded, and the data will not appear in the store's backend..........."
"In addition, the customer's belongings are simultaneously transmitted to the server. If reported by multiple stores more than fifty times, the number of purchases will be limited............."
When the person in charge heard this, his eyes lit up:"In this case, those who leave malicious negative reviews will have no way to hide. Even if they are just a difficult customer, there will be no problems if they limit the permission to purchase a single item and multiple purchases!!!"
"This move is too clever, the boss is wise!!!"
Dududu!!"
Looking at the closed phone, Ma Yun had mixed feelings...
Is this praising me or Su Chen????
Dududu!~~
"What's going on? Boss Ma hung up the phone? ? ?"
Su Chen only solved the problem of malicious negative reviews. Before the second plan to collect the deposit was revealed, the other party hung up the phone...........
Finally, PDD didn't have to hold it back anymore, he hugged his stomach and laughed out loud:"Hey, Su Chen, those words you said are so annoying. When people come here to ask for advice, your words are like holding a knife to his heart. Tie up!~"
"If it doesn't work at once, you keep doing last hits, ouch!~"
"It really made me laugh!~~~"
Su Chen was speechless:"The people in their company are incompetent. It doesn't matter what I do. If the things they design have no loopholes, they won't make me money."
Su Chen also hated these people who made malicious negative comments.
You should also pay attention to the basic laws when collecting wool. Don't discredit other stores. These people just take advantage of the store's psychology and keep threatening you.
Compared with Su Chen's method of making money, these people are just robbers.
But the barrage is not calm anymore......
【I go? What does it mean? ? ? In just a few words, Su Chen mentioned a way to make money? ? ?】
【ah!!! I haven’t used this method yet!!!】
【Missed hundreds of millions】
【No, I originally wanted to wait until I took my annual leave and try out Su Chen's methods of making money again, but I can't wait now, lest I lose the time.】
【Expert Su!! You killed your own child with your own hands, don't you feel sad? ? ?】
【...........................】
Su Chen couldn't see the barrage, but even if he saw it, he wouldn't feel bad.......
Killing the goose to lay eggs on this road is not a path to success in itself, so it is normal for it to be blocked.
Moreover.
Isn't it okay to collect the deposit?
You can still make money.
After chatting with PDD for a few words, I hung up the phone.
I found that there was another two to three hundred thousand yuan in the system.
"'Sure enough, this choice is right."
Seeing this money, Su Chen felt very comfortable knowing that the majority of netizens were working hard for him again.
But these tireless netizens had a huge headache at the moment.
Unexpectedly, after a sleep, there was one less channel for harvesting wool.
What’s even more terrifying is that this channel was closed by Su Chen himself!!!
At first they didn’t believe that Su Chen was the founder of their wool harvesting, so how could he shut down his own money-making channel!!
And Dimao didn’t have any explanation for this..
I thought it was people on the Internet who were spreading rumors.
But the next second, the screen recording of the PDD live broadcast room appeared quietly on the V blog, and the Internet instantly exploded.
【Damn it, what's going on? Ma Yun personally called Su Chen to seek a solution?】
【Hahaha, Su Chen’s words are so heart-wrenching!!!】
【Is there no one in your company who can solve the problem? ? ?】
【Ma Yun finally hung up the phone angrily. This was the first time I saw him being criticized and speechless!】
【Fortunately, he hung up quickly, otherwise the other channel might have been closed..】
【...(Wang Lihao)....................】
People on the Internet are eating melons and making money.
Li Mingfei, who received Su Chen's entrepreneurial guidance, is not alone like before during this period, but actively integrates into his roommates.
And after his observation, the school helps the driving school attract people. There were quite a lot of people.
It could even be said that there were a lot of people. But as Su Chen said, they were all driven by one person. They were allowed to learn how to drive and take the test by themselves. Li Mingfei contacted the driving school and took advantage of the pick-up and drop-off service. many people.
A head of five hundred counts.
In the past few days, he has earned six to seven thousand, but the money can only be given after they finish the subject one, but Li Mingfei is still very excited.
This is a good start, as long as someone tastes the benefits, let Isn’t it easy for them to introduce themselves? ? ?
Zhang Huanzhi from the pet shop received advice from Su Chen and found two local universities that allowed pets to be kept in dormitories.
Immediately find someone to set up a stall at the door....... have to say.
This method has immediate results, and they don’t even need to sell it themselves, they will take the initiative to buy cat food and cat litter........
These people's money is really easy to make.........Private.
Moreover, the video feedback on various platforms was very good. In just two or three days, orders started to be placed.
Every time a small animal is sold, Zhang Huanzhi will thank Su Chen in his heart. It is because of him that his life has changed so much..........
People who made money using Su Chen's method thanked him in their hearts, and some who were making money kept calling Su Chen for blessing.
However, this requires careful management, and the effect will not be significant in two or three days.
During this period, Ma Huateng was not idle either. He asked his subordinates to think of what mobile games he could make in three months to make money. It really made him think of it.........
"Boss, how about we make a mobile card game?".
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